Our coaches are a gift to the community and so we do all we can to support them. We have pledged to fulfil all criteria of London’s Volunteer Management Charter.

Equality and diversity

Volunteering is open to all; volunteers are treated with fairness.


Travel and any other agreed out of pocket expenses are reimbursed.


Volunteers are introduced to the work and ethos of Parent Gym through our taster events, tryouts and Academy. We try to make sure that we work with coaches to allocate a suitable location for their programme, for example to make sure that their school is as close as possible for convenience, and also that they are able to get in and meet some staff before the programme begins.

Organisational involvement

Volunteers have influence and an informed voice on organisational issues through our regular coaches’ days and beyond: we love feedback so we welcome it at every stage.

Personal development

We offer ongoing support through observations with detailed feedback, and there is always the possibility of becoming a Supercoach who can support others in this way.

Recruitment process

We recruit using The Mind Gym’s five disciplines to ensure our tryout days and Academies are fair, efficient and consistent.

Resolving difficulties

Volunteers can contact their assigned Supercoach for informal advice, as well as contacting the Parent Gym team centrally to resolve any other issues or raise a concern.

Reward and recognition

We love our volunteers and are always looking for ways to show this from meals to books.

Safe volunteering environment

The primary schools we work in all must offer a safe environment, and all our coaches are covered by adequate insurance.


Your Supercoach has delivered a programme before and can give you informal hints and tips on how to get the best out of your experience by phone or email.